Why do I need SPAM filter?

Despite the fact, there are a variety of interpretations of the definition “SPAM”, but at its core, spam is unwanted and irrelevant emails. Usually, we hate spam. Don’t worry – Hamster hates spam, too. So, using SPAM filter you are able to keep unwanted emails out of your email account. Moreover, SPAM filter service scans your email for phishing attacks, malware, and viruses.

If you just have any questions regarding spam filter, don’t hesitate to contact Hamster, our expert of the online security.

Hamster On Clouds Banner

Key benefits

Red border

Hey, having questions while choosing a plan is normal. We are always here to help you.

How to set up a professional SPAM filter?

As a SPAM filter works on the domain level, the only thing you need to do is to change the domain’s MX record to “” and set a destination server where your email is configured. For more information please visit our knowledge base:

Should I only use Hostens server?

No, you are free to use any mail server you like.

How can I find filtered emails?

Connect to the filter dashboard and go to the quarantine. You will find all the filtered emails there. For more information please visit this link:

Can I review the spam messages that are in the quarantine?

Yes, you will be able to manage your quarantine. Please find more information here:

Can I have more than one domain on the SPAM filter?

One SPAM filter service is for one domain. It means that no matter how many mailboxes you will create with this domain, all of them will be protected with a SPAM filter from SpamExperts. If you need to protect more than one domain, please purchase a new SPAM filter service for each domain.

How many email boxes can a SpamExperts filter protect?

The number of email boxes is unlimited. It is important to understand that filter works on the domain level.

Once the MX record has been changed, when will the filtering start?

The SPAM filter will start immediately after the DNS propagation is done.

What is spam and phishing?

Nowadays, it is nearly impossible to meet a person who has not received an e-mail message with dobious information, advertising, or unacceptable, undesirable content. Such mass mailings are called “SPAM”. Now SPAM makes 60-80% of the global mail traffic.

The most popular and dangerous type of spam is a phishing message in the form of a fake notification from a certain service provider, bank and other organizations that are well known worldwide and where you perhaps have an account. In the topics of such letters you are warned about urgent information, or a threat to which you need to react immediately. In such messages you need to follow a link to the recommended site, log in, enter your password and then you are trapped. In this way you share your private information with third parties. This is the phishing email scheme.

Do not forget about the danger of your computer being infected with malware when you open the link or the attached file that phishing messages contain. After all, when a virus infects one of the computers on a corporate network, there is a risk of paralyzing the work of the entire organization.

Hamster highly recommends that you protect your mailboxes with a professional guarantee such as a SPAM filter from SpamExperts.

How does the SpamExperts filter work?

E-mail programs have a very large list of criteria that filters use to recognize "junk" letters. One of the criteria is the list that includes phrases primarily used in spam emails.

For example: "ATTENTION, SALE !!!", "CLICK HERE AND YOU WILL BE A MILLION DOLLARS!". The SPAM filter algorithm recognizes one of these phrases (or those that are very similar to it), and bounces the email off or moves it to the quarantine, depending on the settings. So, the letter will be placed in spam, if it:
• mentions winnings of huge sums of money;
• contains a warning about some urgent matter that is not urgent;
• offers cheap mortgage or refinancing;
• tells the secret of unbelievable success.

Two or more criteria and an email message will be moved to the quarantine or bounced off, depends on your settings. The above-mentioned list of criteria for determining spam is constantly growing, in other words, the SPAM filter is self-learning by collecting new information regarding SPAM content.

SPAM filter works with message headers for filtering, but it also enables you to find sending/receiving servers, sending date, and sender information. If some of the information does not match the publicly available information, the email will be bounced or sent to quarantine. It is another way to filter SPAM messages.

When a server sends messages, in the headers you can see the IP address that the message has been sent from. Another very important method of verifying an email is to check the IP address of the server in hundreds of SPAM blacklists. Once a SPAM message has been sent from a certain IP address, it is included in the blacklist. So, the SPAM filter checks the most popular blacklists.

Have additional question?
Feel free to consult with us over a live chat or ticket system

Contact us