Our system automatically processes all orders to prevent and combat fraud and stolen credit cards. If your order has been...

All unpaid invoices can be canceled only by our Human Assistant. So once you contact us (via Live Chat or...

PayPal Billing Agreement is one of our supported payment methods. This payment method allows to set up an automatic payment...

If you want to add funds to your account, you need to login to your account and click on Balance....

Auto-Renewal feature saves your time and ensures continual usage of your services without downtime. In Hostens, automatic payment methods are...

While it is recommended to keep auto-renewal enabled to prevent service downtime, you can disable the auto-renewal feature at any...

If you have an issue with renewing your services, as a one-time exception, we can extend the invoice due date...

There may be various reasons why problems may arise in paying for the extension of services, for example, restrictions on...

If you just paid, but the service is still not active and you see the pending status, please make sure...