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How to cancel PayPal subscription?

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  3. How to cancel PayPal subscription?

Signing up for a subscription means that the customer authorised Hostens to make a recurring charge to PayPal account for a fixed amount. After signing up, the customer will see a ‘Successful Payment’ page with further information on subscription.

Review subscription history in PayPal

  1. Log in to PayPal account;
  2. Press “History” near the top of the page;
  3. Press the “More filters” drop down menu, choose the “Subscriptions and agreements” option and finally click “Subscriptions”;
  4. Change the date, if necessary, and then click “Show”;
  5. Press “Details” beside the “Subscription Creation” entry of the subscription you wish to view.

To change the funding source from this page:

  1. Choose the preferred future payment option next to “Subscription Funding Source”;
  2. Click “Update Information” to save your changes.

To cancel the subscription from this page:

  1. Go to the bottom of the page, click “Cancel Subscription”;
  2. On the confirmation page, click “Cancel Subscription” again.

Cancelling a subscription on the day of a scheduled payment will not guarantee that the payment won’t be sent. PayPal customer can only cancel a subscription that is active and recurring.

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